Effective Date: 15th January 2024

Company Name: KOCH&BROOK TECHNOLOGY CO.,LIMITED

2.1 What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you use our software (web-based platforms), website, or connect industrial instruments to our digital services. They help us recognize your device, remember preferences, and analyze usage patterns.

2.2 Types of Cookies We Use

We use three categories of cookies, aligned with essential, analytics, and marketing needs:

2.3 Third-Party Cookies

We may allow trusted third parties to set cookies on our software/website for analytics or marketing purposes, including:

• Analytics: Google Analytics (to analyze software usage) – data is anonymized and not linked to your personal identity.

• Marketing: LinkedIn Ads, Google Ads (to retarget users who have interacted with our Products/Services) – these cookies track your activity across websites.

Third parties’ use of cookies is governed by their own privacy policies, not ours.

2.4 How to Manage Cookies

You can control cookies through:

1. Our Cookie Preference Tool: When you first access our software/website, you will be prompted to select your cookie preferences (essential, analytics, and/or marketing). You can update these preferences at any time by visiting [Insert Link to Cookie Preference Tool].

2. Browser Settings: Most browsers (e.g., Chrome, Firefox, Safari) let you block or delete cookies. Note: Disabling essential cookies will prevent you from using our software/instruments effectively.

• Chrome: Settings > Privacy and security > Cookies and other site data

• Firefox: Settings > Privacy & Security > Cookies and Site Data

• Safari: Preferences > Privacy > Manage Website Data

2.5 Changes to This Policy

We may update this Cookies Policy if we add/remove cookie types. We will notify you of material changes via a pop-up on our software/website or email (at marketing@kochbrook.com, if we have your contact details).

2.6 Contact Us

For questions about cookies, contact us at:KOCH&BROOK TECHNOLOGY CO.,LIMITEDCEME Innovation Centre, Marsh Way, Rainham, RM13 8EU, UKEmail: marketing@kochbrook.com

3. Terms & Conditions

Effective Date: 15th January 2024Company Name: KOCH&BROOK TECHNOLOGY CO.,LIMITED (“we,” “us,” “our”)User/Customer: [Insert “You” – refers to individuals/entities using our Products/Services]

3.1 Agreement Overview

These Terms & Conditions (“Terms”) govern your use of our software (web-based, desktop, mobile) and industrial instruments (sensors, scanners, meters) (“Products/Services”). By purchasing, accessing, or using our Products/Services, you agree to be bound by these Terms and our Privacy Policy/Cookies Policy.

If you are using our Products/Services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

3.2 Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Products/Services. For business users, your organization must be legally registered and capable of entering into contracts.

3.3 License to Use Software

We grant you a non-exclusive, non-transferable license to use our software for your internal business purposes (or personal use, if applicable) for the term specified in your purchase agreement (e.g., 1 year for subscription-based software). You may not:

• Copy, modify, reverse-engineer, or decompile the software (except as permitted by law).

• Sell, rent, sublicense, or share access to the software with third parties (without our written consent).

• Use the software to violate applicable laws (e.g., storing illegal content, hacking into third-party systems).

The software remains our intellectual property (IP) – all trademarks, copyrights, and patents related to the software are owned by KOCH&BROOK TECHNOLOGY CO.,LIMITED.

3.4 Industrial Instruments: Sale & Warranty

3.4.1 Sale Terms

When you purchase our industrial instruments (sensors, scanners, meters):

• Payment must be made in full (or per the agreed payment schedule) before we ship the instrument.

• Risk of loss/damage to the instrument passes to you upon delivery (title passes once payment is complete).

• We reserve the right to cancel orders if: (i) the instrument is out of stock, (ii) you provide inaccurate payment/shipping details, or (iii) we suspect fraudulent activity.

3.4.2 Warranty

We provide a 1-year limited warranty for industrial instruments (from the date of delivery), covering defects in materials or workmanship. The warranty does not apply to:

• Damage caused by improper use, neglect, or unauthorized repairs/modifications.

• Normal wear and tear (e.g., sensor degradation from extended use in harsh environments).

• Instruments used outside their specified operating conditions (see product manuals).

To claim the warranty, contact us at marketing@kochbrook.com with your order number and proof of defect (e.g., photos, test reports). We will, at our discretion, repair, replace, or refund the instrument.

3.5 User Obligations

You agree to:

• Use our Products/Services in compliance with all applicable laws (e.g., data protection laws, export control laws for instruments shipped globally).

• Keep your software login credentials (e.g., username, password) secure and not share them with unauthorized users.

• Notify us immediately of any unauthorized use of your account or security breaches (e.g., a stolen scanner linked to our platform).

• Provide accurate information when registering for software access or purchasing instruments (e.g., correct billing address, instrument usage location).

3.6 Intellectual Property (IP)

All IP rights in our Products/Services (e.g., software code, instrument designs, product manuals, trademarks) are owned by KOCH&BROOK TECHNOLOGY CO.,LIMITED or our licensors. You may not use our IP without our written consent (e.g., you may not use our logo on your website unless we approve it).

If you provide feedback, suggestions, or ideas about our Products/Services (“Feedback”), we may use that Feedback without compensation to you (e.g., to improve a sensor’s accuracy).

3.7 Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages arising from your use of our Products/Services (e.g., lost profits from a software outage, production delays from a faulty scanner).

• Our total liability for any claim related to these Terms (e.g., a defective instrument) is limited to the amount you paid for the relevant Product/Service (e.g., the purchase price of the scanner).

• We are not liable for damages caused by: (i) your failure to follow product instructions, (ii) third-party software/hardware used with our Products, (iii) events beyond our control (e.g., natural disasters, cyberattacks on third-party servers).

3.8 Indemnification

You agree to indemnify and hold KOCH&BROOK TECHNOLOGY CO.,LIMITED harmless from any claims, losses, damages, or expenses (including legal fees) arising from:

• Your breach of these Terms (e.g., unauthorized sharing of software access).

• Your improper use of our Products/Services (e.g., using a scanner to violate privacy laws).

• Third-party claims related to your use of our Products/Services (e.g., a customer suing you for data breaches caused by your misuse of our software).

3.9 Termination

We may terminate these Terms (and your access to our Products/Services) immediately if:

• You breach any of these Terms (e.g., non-payment, unauthorized software modification).

• You become insolvent or enter bankruptcy proceedings.

Upon termination:

• Your license to use the software ends (you must delete all copies of the software).

• You must return any rented/leased instruments to us (at your cost) – failure to do so may result in additional fees.

You may terminate these Terms by not renewing your software subscription or not purchasing additional instruments (with written notice for annual contracts).

3.10 Governing Law & Disputes

These Terms are governed by English law (for UK users). For users outside the UK, local laws may apply where required by jurisdiction (e.g., EU laws for EU users).

Any disputes arising from these Terms will first be resolved through good-faith negotiation. If negotiation fails, disputes will be submitted to the courts of England and Wales (or local courts in your jurisdiction if required by law).

3.11 Changes to These Terms

We may update these Terms to reflect legal changes, product updates, or business needs. We will notify you of material changes via email (at marketing@kochbrook.com, if we have your contact details) or by posting the updated Terms on our website. The “Effective Date” at the top will reflect the latest revision.

Your continued use of our Products/Services after changes take effect constitutes acceptance of the updated Terms.

3.12 Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy and Cookies Policy, form the entire agreement between you and KOCH&BROOK TECHNOLOGY CO.,LIMITED (replacing any prior oral/written agreements).

• Severability: If any provision of these Terms is found to be invalid by a court, the remaining provisions will still apply.

• No Waiver: Our failure to enforce any provision of these Terms does not mean we waive that provision.

3.13 Contact Us

For questions about these Terms, contact us at: 

KOCH&BROOK TECHNOLOGY CO.,LIMITED

CEME Innovation Centre, Marsh Way, Rainham, RM13 8EU, UK

Email: marketing@kochbrook.com